The business is highly rated by customers, with a near-perfect overall score. The quality of service and facilities is consistently praised, with many customers mentioning the cleanliness and organization of the storage units. Pricing is also considered to be very reasonable, with several customers mentioning that they were pleasantly surprised by the affordability of the storage units. The business appears to be innovative in its approach to customer service, with many customers praising the staff for being helpful, friendly, and attentive to their needs.There are some minor issues, however. Some customers have mentioned that the working hours are not always consistent, with some days having reduced hours. Additionally, there have been some instances where customers have had to wait for assistance from staff, which can be frustrating.