This storage facility is a decent option for those in need of a place to store their belongings. The quality of the units is generally good, with clean and well-maintained facilities. However, there have been some issues with customer service, with some reviewers mentioning problems with rates and late fees. The pricing is competitive, but some reviewers have complained about increases in rates without notice. The facility appears to be innovating in terms of its payment options, including NFC mobile payments and debit/credit card acceptance. However, there have been some issues with security, including a review mentioning that the gates don't work and debris is scattered around the property. Overall, it seems like this facility has some good qualities, but also some areas for improvement.There is one issue highlighted in the review text: problems with customer service, including issues with rates and late fees.