This location offers a wide range of car accessories and safety equipment. However, there have been some issues with customer service. The review of Tammy shows that the technicians left her vehicle dirty after the installation, which was not cleaned up afterwards. This incident was apologized for by the owner of Smart Start Ignition Interlock, and they expressed hope that the feedback will encourage the technicians to improve in the future.Another customer, Jacob, experienced problems with the app and regularly added fees, which led him to choose another service provider. The owner apologized and offered to alleviate his concerns and improve the experience.On the other hand, most customers had a positive experience, praising the friendly staff, quick service, and no hidden fees. One customer, Bob, gave a 5-star review and mentioned excellent customer service and a very professional staff. Another customer, Shaena R, was very happy with the procedure and appreciated the professional and helpful staff.The location is LGBTQ+ friendly and has a wheelchair-accessible parking lot and entrance. The working hours are limited, but the staff seems to be available during the working hours. However, the location is closed on Mondays and Saturdays, which may be inconvenient for some customers.Overall, the location has some room for improvement in terms of customer service, but it seems to be doing well in other areas.