Based on the known information, it appears that this business has both excellent and poor ratings from various clients. While some clients report excellent experiences, including high-quality services, favorable pricing, and innovative treatments, others express significant dissatisfaction, citing issues with communication, unprofessional behavior, and poor surgical outcomes.Many clients praise the staff, particularly Dr. Fig, for their professionalism, kindness, and exceptional care. Some also appreciate the facility's amenities and services, such as massages and aftercare. However, several clients express disappointment with the business's response to their concerns, including canceled appointments, unresponsiveness, and unresolved issues with their treatments.There are also several reports of complications, including infections, necrosis, and uneven scarring. Some clients claim that they were not adequately informed about potential risks or complications, and that the business failed to provide adequate support or follow-up care.One of the most significant issues raised by clients is the business's apparent disregard for patients' needs and concerns. Several clients report feeling rushed or pressured into making decisions, and that their voices were not heard or taken seriously.The business's pricing is generally considered fair, with many clients praising the value for money they receive. However, some clients express frustration with the payment process, citing difficulties with refunds or rescheduling appointments.The innovativeness of the business is a mixed bag, with some clients praising the use of new technologies and techniques, while others express concerns about the lack of transparency and explanation of procedures.Overall, it seems that this business has a complex and nuanced reputation, with both positive and negative experiences reported by clients. While some clients are extremely satisfied with the services they received, others are left feeling disappointed, frustrated, and even traumatized.It is essential for potential clients to carefully weigh the pros and cons and to do their own research before making a decision. It may be helpful to read multiple reviews, ask questions, and seek out second opinions before choosing a provider.