Tampa Bay
Smart Properties Management, LLC
Property Management Company
37.29
37.29
Overview
We offer full service property management to clients throughout Lakeland, Winter Haven, Bartow, Mulberry and Auburndale.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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This business location offers a range of services, including full-service property management for clients in Lakeland and surrounding areas. The location is wheelchair accessible, and clients have praised the friendly and helpful staff, particularly maintenance staff Chris, who is known for his prompt and professional service. Many clients have reported positive experiences, citing Chris's excellent work and the company's responsiveness to maintenance requests. However, some clients have reported issues with communication, delays in maintenance, and a lack of transparency in certain matters.Overall, the business receives a solid score, but with some areas for improvement. The quality of service is generally good, but there have been some inconsistencies in the past. Pricing is seen as reasonable, but some clients have reported feeling nickel-and-dimed with additional fees. The company's innovativeness is seen as a strength, with a focus on using technology to streamline processes and improve communication with clients.It's worth noting that some clients have reported feeling misled or taken advantage of by the company, particularly regarding issues with rental properties and maintenance. These instances are relatively rare, but they do highlight the need for the company to improve its communication and transparency in certain areas. With a focus on addressing these issues and continuing to provide excellent service, this business location has the potential to become a top-rated choice in its industry.
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