This office has a wide range of ratings and reviews from different patients. While some reviewers praise the doctors, staff, and care, others express frustration with long wait times, unprofessional behavior, and difficulty with scheduling appointments. One reviewer mentions that the office manager was unhelpful and unresponsive to their concerns.Despite the mixed reviews, the office seems to have a strong reputation for its doctors, particularly Dr. Jimenez and Dr. Silva, who are described as caring, knowledgeable, and patient. Some reviewers appreciate the office's willingness to accommodate after-hours appointments and emergencies.However, several reviewers have had issues with the office's scheduling and communication. Some mention that they were not notified about changes to their appointments or that they were not seen on time. Others express frustration with the office's policies, such as the requirement for prior payments to be made at the time of service.The office's innovativeness is also praised by some reviewers, who appreciate the use of technology and the doctors' willingness to think outside the box.Overall, while this office has some strengths, it also has some significant weaknesses that need to be addressed. Patients may experience frustration with scheduling, communication, and policies, but they can also expect to receive high-quality care from the doctors and staff.