The business location seems to be a family-owned store, Sleep World, specializing in mattresses and bedding. The owners, Chris and Gloria, are highly praised for their excellent customer service, knowledge, and helpfulness. Many customers have mentioned that they were treated like family and that Chris and Gloria went above and beyond to ensure they were satisfied with their purchases.The store's selection of mattresses is reportedly not as vast as some of the larger chain stores, but Chris is able to recommend the perfect mattress for each customer's needs. The prices are also competitive, and some customers have mentioned that they were able to get a better deal than at other stores.One of the standout features of Sleep World is their commitment to customer satisfaction. They offer a 60-day exchange policy, which gives customers the peace of mind to try out their new mattress risk-free. Additionally, Chris and Gloria deliver the mattresses themselves and even set them up in the customers' homes.The store has a small, cozy atmosphere, which some customers have mentioned makes them feel more at ease. The owners are also very knowledgeable about the products they sell and are happy to answer any questions customers may have.The only issue that some customers have mentioned is the store's hours of operation, which can be limited. However, Chris and Gloria are always willing to accommodate customers' needs and will often stay open late to ensure that they can get their new mattress.Overall, Sleep World seems to be a gem of a store that is dedicated to providing excellent customer service and helping customers find the perfect mattress for their needs.