This business location offers high-quality medical services, as evident from the positive reviews from patients. Dr. Sivaram Rajan and his team have received praise for their knowledge, care, and attention to patients' needs. Many reviewers have mentioned that the doctor takes the time to listen to their questions and concerns, and provides informative answers. The team is also commended for their kindness, professionalism, and dedication to patient care.However, there are some issues with the business, as reported by a few patients. One reviewer mentioned that they had to wait over an hour past their scheduled appointment time, which is a significant drawback. Another reviewer had a negative experience with the office staff, citing long wait times and poor communication. There have also been instances where patients have been sent to collections for unpaid bills without any prior notice or communication.To improve their overall rating, the business could focus on reducing wait times, streamlining their administrative processes, and providing clearer communication to patients. They could also consider implementing a more efficient system for handling billing and collections.Despite these issues, the majority of reviewers have had positive experiences with Dr. Rajan and his team. The business has a strong reputation for providing high-quality medical services, and many patients have recommended them to others. With some improvements to their operational efficiency and communication, this business has the potential to become a top-rated medical practice in the area.