The store has a good overall rating of 4.0 out of 5. The customer service is friendly and welcoming, with many customers praising the staff's knowledge and helpfulness. The prices are generally competitive, with some customers noting that they are able to find good deals on furniture and mattresses. However, there are some complaints about the quality of certain products, with some customers receiving damaged or defective items. Despite this, the store's focus on customer satisfaction and willingness to resolve issues is commendable. One issue that stands out is the inconsistent quality of products, with some customers experiencing problems with their purchases. This suggests that the store may need to improve its quality control processes to ensure that all products meet their standards. Overall, Sit N Sleep is a decent option for those in the market for furniture and mattresses, but customers should be aware of the potential for quality issues and be prepared to advocate for themselves if they encounter problems.