This location has a spa-like atmosphere, with a relaxing serenity lounge and refreshment bar. The staff is friendly and accommodating, with many clients mentioning the excellent customer service. The variety of services offered is impressive, with over 100 options, including full-service salon and nail bar, 11 treatment rooms, and medical spa services.Many clients have reported excellent experiences with their hair stylists, nail technicians, and estheticians, praising their skills and professionalism. However, some clients have mentioned that the prices can be high, and a few have reported issues with communication and follow-up after appointments.One issue that stands out is a reported incident of a massage therapist listening to a podcast during a session, which some clients may find unprofessional. Additionally, a client mentioned that they were overcharged by $35, which they felt was a significant discrepancy.Despite these minor issues, many clients have reported feeling refreshed and revitalized after their treatments, and have praised the spa's clean and welcoming atmosphere. Overall, this location appears to be a high-quality destination for those seeking spa and wellness services, but may not be the most affordable option for all clients.