The business has a generally good reputation, with most clients expressing positive experiences. The facility is described as clean and well-maintained, with friendly staff. Many clients appreciate the efficiency of the loading process, with some being loaded and leaving in as little as 30 minutes. However, some clients have reported issues with contamination, including maggots in their trailers, and a few have experienced slow loading times.
One major issue to be aware of is the potential for contamination of trailers, particularly with heavy or smelly loads. This can lead to difficulties with future shipments and may require additional cleaning or compensation.
The business also appears to be accommodating for truckers, with some clients expressing gratitude for the helpful staff and efficient process. However, a few clients have reported difficulties with communication, including a case where the business hung up on a client who called to ask about recycling carpet.
Overall, the business seems to be a good option for those looking to recycle or dispose of materials, but it is essential to be aware of the potential for contamination and to communicate clearly with the staff to ensure a smooth experience.