This cell phone store is located in a convenient spot on University Avenue Street in Tampa City, making it easily accessible for locals and visitors. The store is wheelchair-friendly, with a parking lot and entrance that accommodate people with mobility issues. However, there is no issue with the store's location, but one issue does stand out: poor communication with customers. A customer experienced a problem with their SIM card due to a change in ownership, and the store failed to inform them. Fortunately, the store itself is generally well-maintained and clean. The staff is friendly and helpful, with one customer praising the "good people and good service." Some customers have had positive experiences with the store, but there have also been some negative comments about the Simple Mobile Solutions co-brand.