The overall experience at SimonMed Imaging - Port Charlotte is decent, but with some room for improvement. The quality of care is good, but not outstanding, with some instances of technicians being knowledgeable and professional, but also some reports of delays and communication issues. The pricing is very reasonable, with some patients reporting no issues with the costs. However, there is some variation in the level of innovativeness, with some reports of state-of-the-art technology and some instances of outdated equipment. Despite some issues, the staff is generally friendly and welcoming.One of the biggest issues that arises from the client feedbacks is communication. Some patients report feeling confused and frustrated due to unclear communication about wait times and scheduling changes. This is a significant issue that the business should address to improve the overall experience for their patients.Another issue is the lack of follow-through on some promises, such as providing a CD of X-rays or informing patients about their test results. This can lead to feelings of mistrust and dissatisfaction.On the positive side, many patients report being pleased with the friendly and welcoming staff, as well as the clean and well-maintained facilities. Some patients also report feeling comfortable and informed during their procedures, thanks to the efforts of knowledgeable and caring technicians.Overall, SimonMed Imaging - Port Charlotte has the potential to be a top-notch medical imaging center, but they need to work on addressing some of these communication and follow-through issues to truly excel.