This business location has received numerous positive reviews from customers. Many have praised the dealership's staff, particularly Beshoy, for their honesty, professionalism, and willingness to work with customers to find the best deals. The staff is described as friendly, knowledgeable, and attentive, making the car-buying process smooth and stress-free. The dealership offers a wide selection of cars at fair prices, and customers have reported finding great deals and being satisfied with their purchases.However, one customer reported a negative experience, claiming they were taken advantage of and overcharged for a car. This issue is a concern, as it may indicate a lack of transparency or unscrupulous business practices. Despite this, the vast majority of reviews are positive, and customers have reported being treated with respect and honesty.The dealership's accessibility features, such as wheelchair-accessible parking and entrance, are also notable. Additionally, the business accepts various payment methods, including debit cards, credit cards, and checks, making it convenient for customers.To address the negative review, the dealership could consider improving their transparency and communication with customers, particularly those who are new to car buying or may not be familiar with the process. This could involve providing more detailed information about the cars, including any potential issues or needed repairs, and being more upfront about pricing and financing options.Overall, Simon Auto & Truck Sales is a well-regarded business with a reputation for honesty and professionalism. However, it's essential to take the negative review seriously and make adjustments to ensure that all customers receive a positive experience.