Tampa Bay
SIMEDHealth Rheumatology
83.10
83.10
Overview
Southeastern Integrated Medical (SIMED for short) is a 80+ multi-specialty physician group serving the healthcare needs of patients throughout North Central Florida. SIMED combines primary care physicians, specialists, diagnostic and therapeutic services, plus 450+ dedicated and skilled staff members, in an integrated team-approach to provide the best possible medical
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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The medical services provided by Southeastern Integrated Medical (SIMED) at Building 3304, SW 34th Cir Circle, Suite 103, Ocala City seem to be adequate, but there are some areas that require improvement. The office staff is mostly friendly and helpful, with some staff members being particularly kind and attentive. However, there are also instances of staff being rude and unresponsive, which is unacceptable. Dr. Ingram has received praise for her knowledge and kindness, but some patients have had negative experiences with her, feeling disrespected and dismissed.
The overall experience of patients has been marred by issues with phone etiquette, scheduling, and communication. Some patients have been left on hold for extended periods, while others have had their calls dropped or not returned. This lack of communication has led to frustration and mistrust among patients. The office seems to be struggling with managing referrals, appointments, and patient information, which is causing problems for patients.
The payment options available, including NFC mobile payments, debit cards, and credit cards, are convenient for patients. The office is also wheelchair accessible, with accessible restrooms, parking lot, and entrance. However, the limited hours of operation, particularly on Thursdays and Saturdays, may cause inconvenience for patients with busy schedules.
It is worth noting that some patients have had to wait a long time for appointments and have experienced difficulty in getting in touch with the office. This has led to some patients feeling frustrated and even considering seeking care elsewhere. Overall, while SIMED has some strengths, such as knowledgeable doctors and convenient payment options, it needs to work on improving its communication, scheduling, and customer service to better meet the needs of its patients.
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