The overall experience at Southeastern Integrated Medical (SIMED) is mediocre, with an average rating of 2.4 out of 5. While some patients have reported positive experiences with certain doctors, such as Dr. Nguyen and Dr. Brown, many others have complained about the quality of care, long wait times, and unprofessional staff.Quality of care is a major concern, with many patients feeling that their needs are not being met. Some have reported being prescribed inadequate medication, while others have experienced delays in receiving appointments and treatment. The staff's attitude and communication skills have also been criticized, with some patients feeling disrespected and humiliated.Pricing is a mixed bag, with some patients feeling that the costs are reasonable, while others have complained about high bills and unexpected charges. The office's payment policies have also been criticized, with some patients experiencing difficulty in getting their accounts resolved.In terms of innovativeness, SIMED has been praised for its use of modern technology and procedures, such as acupuncture and nerve blocks. However, some patients have reported feeling that the office is not always up-to-date with the latest treatments and technologies.The biggest issue with SIMED is the lack of empathy and understanding from the staff, particularly the front desk and nursing staff. Many patients have reported feeling like they are just a number, rather than a person with pain and suffering. This has led to a high number of negative reviews and complaints, which is a major concern for any medical practice.Overall, while SIMED has some positive qualities, such as its modern facilities and some good doctors, the negative experiences and complaints from patients far outweigh the positive. Until the office addresses these issues and provides better quality care and customer service, it is unlikely to improve its overall rating.