Tampa Bay
Signet Pool
46.87
46.87
Overview
Trust Signet for residential pool services covering construction, repairs, and renovation. We help homeowners build, update, and improve their pools easily.
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This business location has been well-received by customers, with a high overall score of 4.2 out of 5. Quality of service is also high, with a score of 4.4, suggesting that customers are generally happy with the work done. Pricing is also competitive, with a score of 4.8, indicating that customers feel they get good value for their money. However, innovativeness is somewhat lacking, with a score of 4.2, suggesting that the business may not be at the forefront of new ideas or technologies in its field.The business has a strong reputation, with a high rating of 4.4, indicating a good level of trust and satisfaction among customers. Many customers have praised the company's staff, including Kendall, Alberto, and Rich, for their friendly and professional service. The company has also received praise for its quick response to issues and its ability to keep pools clean and well-maintained.However, there is one issue that stands out - the company's communication and follow-up skills can be poor. In one case, a customer had to wait weeks for a follow-up appointment after an initial visit, and in another case, a customer was not informed about the status of a job and had to call the company multiple times to get an update. This suggests that the company needs to work on its communication and follow-up skills to better meet customer needs.Overall, this business location is a solid choice for customers looking for reliable and trustworthy pool service, but it may benefit from some improvements in its communication and follow-up skills.
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