This dental office has a solid reputation with patients, as shown by their 4.4-star rating on third-party platforms. However, there are some concerns regarding the consistency of quality care. While the pricing is generally reasonable, with some patients finding it to be excellent, there are a few complaints about unexpected charges and miscommunication. One of the main issues is the office's ability to adapt to changing patient needs, with some patients feeling that their concerns were not taken seriously.The office has a strong focus on providing excellent patient care, with many patients praising the friendly and knowledgeable staff. However, some patients have had negative experiences with the office's billing and insurance procedures, which has led to frustration and financial issues. The office's inability to communicate effectively with patients and resolve issues in a timely manner is a major concern.One patient's review mentions that they were billed for services that were not rendered, and that the office's billing department was incompetent and greedy. Another patient reports being told that they needed a deep cleaning and other unnecessary procedures, and that the office wanted to charge them thousands of dollars for these services. These experiences suggest that the office's billing and insurance procedures may be in need of improvement.Despite these issues, the office has a strong focus on patient care and comfort, with many patients praising the friendly and knowledgeable staff. The office's amenities, such as wheelchair-accessible restrooms and parking, are also a positive aspect of the office.Overall, this dental office has both positive and negative aspects to its reputation. While it has a strong focus on patient care and comfort, there are concerns regarding the office's ability to adapt to changing patient needs and its billing and insurance procedures. Patients should be aware of these potential issues before choosing to visit the office.