The business location under review is a professional boxing promotions company that also operates as a fitness center. Despite its unique concept, the experience of clients has been largely disappointing. Several reviewers have reported issues with billing and membership cancellation, with some even accusing the management of being unresponsive and dishonest. These complaints have resulted in negative ratings and discouraging recommendations. On the other hand, some positive reviews highlight the facility's modern setup and knowledgeable trainers. However, the majority of the negative feedback overshadows the positive aspects of this business.The management's responses to the criticisms seem to be dismissive and defensive, with a lack of accountability for the problems faced by clients. While they emphasize that their policy is clearly stated, it appears that they have failed to effectively communicate this to their members. This lack of transparency has led to a breakdown in trust between the business and its clients. Overall, while the location has some redeeming qualities, its reputation is marred by concerns about billing, customer service, and management accountability.The physical space itself appears to be well-equipped and modern, with amenities like Wi-Fi and wheelchair accessibility. However, the recurring issues with membership cancellation and billing suggest that the business may be more focused on generating revenue than on providing a positive experience for its clients. Despite its potential, this location falls short in terms of quality, pricing, and innovativeness due to the persistent problems faced by its clients.