I visited Building 114, Palmola St Street, Lakeland City to take care of some tax-related issues and was pleased with the overall experience. The building is wheelchair accessible, with a convenient parking lot and entrance, making it easy to navigate for everyone. The staff at Siegel & Co is very friendly and responsive, which is a major plus.
The working hours are consistent from Monday to Friday, which allows for a decent amount of time to get things done without feeling rushed. However, it would be great if they were open on weekends to cater to those who may need extra time.
The feature that impressed me the most was the high level of professionalism displayed by the staff. They were knowledgeable, efficient, and provided excellent customer service. It's clear that they take pride in their work and strive to deliver high-quality results.
While there were no major issues, I did notice that the communication could be improved. It took a few attempts to get in touch with someone, which was slightly frustrating.
Overall, I would highly recommend this place for anyone looking for reliable tax preparation services. Just be patient and persistent when trying to get in touch with someone, and you'll be in good hands.