Tampa Bay
ShorePoint Neurology
63.03
63.03
Overview
We’re dedicated to ensuring patient nondiscrimination at every level of our organization. Read our policy and see how to file a civil rights complaint.
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This location is a medical clinic that specializes in neurology and provides various services, including EMG tests and MRI procedures. The staff seems to be friendly and professional, with one client mentioning that the office help was nice and the doctor was very nice to them. The clinic has a policy of nondiscrimination and provides information on how to file a civil rights complaint.
However, there are some issues with the clinic's scheduling and communication. Two clients had their appointments canceled multiple times, and one client had to wait on hold for 10 minutes to be told that the clinic was not taking new patients for six months. Another client had a similar experience, with their appointments being canceled multiple times and receiving no suggestions for a new doctor.
The clinic has a rating of 3.0 on third-party platforms, indicating a mix of positive and negative experiences. The clinic's phone number and web link are available, and it appears to be part of the ShorePoint Medical Group. The clinic's keywords are also available, but they are not easily accessible.
The biggest issue with this clinic is its inconsistent communication and scheduling. Clients have reported being put on hold for extended periods, having their appointments canceled multiple times, and receiving unprofessional treatment from the staff. This can be frustrating and stressful, especially for clients who have neurological disorders and need timely medical attention.
Overall, this clinic seems to have some strengths, such as friendly staff and a nondiscrimination policy, but it also has some significant weaknesses that need to be addressed.
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