Tampa Bay
Shop Market Aquariums
61.88
61.88
Overview
Fish, Coral and More.
Features
Credit cards
Debit cards
Small business
Curbside pickup
In-store pickup
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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This store has some great qualities, but also some major drawbacks. The overall experience is average, with a score of 4.0. The quality of the products and services is also just average, with a score of 4.0. The pricing is also average, with a score of 4.0. However, the innovativeness of the store is lacking, with a score of 3.0.
The store has a great selection of fish and aquarium supplies, and the staff is knowledgeable and helpful. However, the store has some inconsistent hours and has been known to be closed without warning. This has caused frustration for customers who have scheduled pickups or appointments only to find the store closed.
The store's address is in a convenient location, and they offer services such as in-store pickup and curbside pickup. However, the store's reputation has been damaged by inconsistent hours and unprofessional customer service.
The store has a small business feel, and the owner is willing to help customers and educate them on aquarium care. However, this small business feel also means that the store can be disorganized and chaotic at times.
Overall, this store has some great qualities, but also some major drawbacks. The inconsistent hours and unprofessional customer service are major turn-offs, and the lack of innovativeness is also a concern. However, the store's selection of fish and aquarium supplies is great, and the staff is knowledgeable and helpful.
One of the main issues with this store is the inconsistency of their hours. There have been multiple complaints from customers who have been told that the store is open only to find that it is closed. This has caused frustration and wasted time for customers who have scheduled pickups or appointments. The store's hours need to be clearly posted and consistently followed to avoid this issue.
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