This business location is known for having a comprehensive indoor shooting range and a retail store offering a wide selection of firearms and accessories. The staff is generally friendly and knowledgeable, with some employees being particularly helpful and professional. However, some customers have reported negative experiences, including poor customer service, long wait times, and a lack of transparency regarding the store's policies and procedures.Some customers have expressed frustration with the store's membership program, which requires a mandatory annual fee for access to the range. Others have reported issues with the store's waiver process, which can be invasive and may lead to delays or even denial of access to the range.Despite these issues, the store's range is well-maintained and clean, with a variety of shooting lanes and a good ventilation system. The staff is generally knowledgeable and helpful, and the store offers a wide selection of firearms and accessories.One customer reported a particularly negative experience, citing a confrontation with a range officer who was perceived as rude and unprofessional. Another customer expressed frustration with the store's management, citing a lack of accountability and a failure to address customer concerns.However, many customers have had positive experiences at the store, praising the staff's knowledge and helpfulness, as well as the store's wide selection of firearms and accessories. Some customers have also appreciated the store's classes and training programs, which can be a valuable resource for those looking to learn more about firearms and safety.Overall, this business location seems to have a mixed reputation, with some customers reporting positive experiences and others expressing frustration with the store's policies and procedures. While the store's range and selection of firearms and accessories are likely to be a draw for many customers, the store's management and customer service may need to be improved to meet the needs of its customers.