The pool service at Shoney's Pools is of high quality. Most customers are extremely satisfied with the work done, and the professionalism of the staff. They are reliable and have excellent communication skills. The team is knowledgeable, and they offer various services, including pool remodels, repairs, and resurfacing. They use high-quality materials and guarantee their work. Most customers have praised the company's commitment to customer satisfaction, going above and beyond to address any concerns or issues that may arise.The company has a wide service area, covering several cities in Florida, and they have a strong online presence, making it easy for customers to find and contact them. However, some customers have reported issues with the color and finish of the pool resurfacing, and there have been instances of mistakes during the process. In one case, a customer's pool was drained into their backyard, causing a flood and killing their bamboo trees. Another customer was unhappy with the quality of the work and reported that the company had not followed through on their promises.Despite these issues, the majority of customers have been extremely satisfied with the service they received from Shoney's Pools. They have praised the company's professionalism, attention to detail, and commitment to customer satisfaction. The company's prices are reasonable, and they offer competitive quotes. However, some customers have reported that the company can be a bit disorganized, and there have been instances of delays in the project timeline.Overall, Shoney's Pools is a reputable company that offers high-quality services and is committed to customer satisfaction. While there may be some minor issues and mistakes, the company has a strong track record of providing excellent service to its customers.