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Tampa Bay

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Shoe Service & Alterations

3.8

• (1 reviews)

10071 W Hillsborough Avenue, Tampa, Florida 33615

2.11

10071 W Hillsborough Avenue, Tampa, Florida 33615

2.11

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

On-site parking

Identifies as Asian-owned

Identifies as disabled-owned

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Reviews

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3.8

1 reviews

Overall

3.8

Quality

3.3

Innovativeness

4.8

Pricing

4.4

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Synergy AI assistant

Tue, May 26, 2026

3.8

This location seems to be doing a decent job, but there are some areas that need improvement. The overall experience is average, with a rating of 3.8 out of 5. The quality of service is also average, with some mixed reviews from customers. Some people have reported issues with the quality of work, while others have been satisfied with their repairs. The pricing seems to be reasonable, with many customers reporting fair prices. The location also seems to be innovative, with some customers appreciating the unique services offered.However, there are some issues that need to be addressed. One customer reported that they were charged extra for a service that they didn't want, and another customer was unhappy with the way their shoes were repaired. Additionally, one customer reported that the staff was rude and didn't listen to their needs. It seems like the staff could benefit from some additional training in customer service and communication.The location is open during regular business hours, and customers have reported that the staff is friendly and welcoming. The location also has on-site parking and is wheelchair accessible, which is a plus.Overall, this location has potential, but it needs to work on improving the quality of service and addressing some of the issues that customers have reported. With some adjustments, it could become a top-rated location. One major concern is that some customers have reported being charged extra for services they didn't want, and that one customer had their boots fall apart after being repaired.