The clinic, GoodHealth Physicians Group, is located in Winter Haven City, Building 631, E Central Ave Avenue. The practice offers a range of services, including family practice physician care, with Dr. Shoba Sama MD being a co-branded practitioner. The clinic is wheelchair accessible, with features including a restroom, parking lot, and entrance. Payments are accepted through NFC mobile payments, debit cards, and credit cards.
Appointments are recommended, and the clinic is open from Monday to Friday, 08:30 - 17:30, with Saturday hours from 10:00 - 12:00. The third-party rating of 3.4 indicates a moderate level of satisfaction among patients.
However, the feedbacks suggest some concerns about the quality of care provided by the clinic. A patient reported being wrongfully admitted to a behavioral center after visiting the clinic for an accident-related case. Another patient expressed frustration with the doctor's inability to create outgoing referrals and their seeming frustration when questions are asked. A patient also reported being prescribed incorrect medications and being charged for an office visit without being seen by the doctor.
On the other hand, several patients have had positive experiences with the clinic. One patient reported excellent care and kindness from the doctor and staff. Another patient mentioned that the doctor treated them very professionally and was very knowledgeable. A patient also expressed gratitude for the doctor's help in managing their chronic health issues.
Despite the positive reviews, the negative experiences and concerns raised by patients suggest that the clinic may need to improve its quality of care and customer service to meet the expectations of its patients.