The business location is Shield Medical Group, a team-based care practice that prioritizes patient-centered care. With a diverse range of services, including walk-in clinics and medical centers, Shield Medical Group aims to provide accessible and cost-effective healthcare to its patients. The location has a 4.6-star rating, indicating a high level of customer satisfaction.
The wait times at Shield Medical Group can be lengthy, with some patients experiencing over an hour-long wait. However, the staff is generally friendly and professional, and the doctors are knowledgeable and caring. The practice has received praise for its cleanliness and organized facilities.
Some patients have reported issues with the office staff, citing rudeness and unprofessionalism. There have also been concerns about the practice's efficiency, with some patients experiencing delays in receiving referrals or lab results.
Despite these issues, Shield Medical Group has many loyal patients who appreciate the care and attention they receive from the doctors and staff. The practice's commitment to patient-centered care and its efforts to provide accessible and cost-effective healthcare are evident in its many positive reviews.
One patient reported a negative experience with Dr. Kundlas, citing a lack of concern for their health and a dismissive attitude. However, this is not a common complaint among patients, and many have praised Dr. Kundlas's bedside manner and his ability to listen to their concerns.
The location has received praise for its cleanliness and organized facilities. Patients have also appreciated the practice's efforts to provide same-day appointments and walk-in services, making it easier for them to receive the care they need.
Overall, Shield Medical Group is a well-regarded healthcare provider that prioritizes patient-centered care and provides accessible and cost-effective services to its patients. While some patients have experienced issues with wait times and office staff, the practice's many positive reviews and loyal patient base suggest that it is a reputable and trustworthy choice for healthcare needs.