Tampa Bay
Shepherd Tire & Automotive - a Main Street Auto shop
36.81
36.81
Overview
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Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Small business
Appointments recommended
In-store pickup
Oil change
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Quality
Innovativeness
Pricing
Overall
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The business has a generally high rating, indicating that customers are satisfied with the service they receive. The staff is friendly and professional, with many customers praising their honesty and expertise. The shop is clean and well-organized, and the waiting area is comfortable.Customers have reported quick turnaround times for repairs and maintenance, with some being completed in a single visit. The prices are competitive, with many customers noting that they are lower than those at dealerships.However, one customer reported a negative experience, where they felt that the shop had made unnecessary repairs and overcharged them. This issue is highlighted in the review, but it does not seem to be a widespread problem.Overall, Shepherd's Automotive appears to be a reliable and trustworthy shop, with a strong reputation in the community. Customers appreciate the shop's honesty, expertise, and commitment to quality, and many have become repeat customers. While there may be the occasional issue, it seems that the shop is generally a good choice for car owners in the area.One issue that may be worth addressing is the shop's communication with customers, particularly regarding repairs and maintenance. Some customers have reported feeling overwhelmed or confused by the shop's recommendations, and it may be helpful for the shop to provide clearer explanations and estimates.It's also worth noting that the shop's website and online presence could be improved, with more detailed information about services and pricing. This could help to build trust with potential customers and make it easier for them to schedule appointments and track their repairs.
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