This Shell location has its highs and lows. On the positive side, the prices for fuel are competitive, making it a great stop for those looking to save on gas. The convenience store has a wide selection of goods, and the staff is often friendly and willing to help. However, some customers have reported issues with cleanliness, particularly with the bathrooms, which can be a turn-off.
Additionally, there have been reports of inconsistent customer service, with some staff members seeming disinterested or even rude. This can make for an unpleasant experience, especially for those who are looking to grab a quick bite or use the facilities. On the other hand, some customers have praised the new ownership, saying that they have made significant improvements to the location.
One issue that has been raised is the frequent out-of-order signs on the pumps, which can be frustrating for customers who are in a hurry. This, combined with the occasional problems with accepting payment methods like Kroger Rewards or Shell's own fuel rewards card, can make for a frustrating experience.
Despite these issues, the location remains a popular spot for those looking to grab a quick meal or fill up on gas. However, it's clear that some areas need improvement, particularly when it comes to customer service and cleanliness.
It's worth noting that the location has a lot of potential, and with some tweaks to the operations, it could become a go-to spot for the community. As it stands, it's an average location that could use some work to live up to its full potential.