Tampa Bay
Shell
45.92
45.92
Overview
Find the nearest petrol, diesel, gas, LNG and hydrogen station or charging point (or fast charger). View the available fuels, EV charging options at Shell Recharge and in-store offers at the station. Navigate easily and directly to a Shell station near you and enjoy a delicious coffee, snack or fresh sandwich from our Shell Café along the way.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible restroom
Restroom
Diesel gas
Propane exchange
Convenience store
Air pump
ATM
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Quality
Overall
Innovativeness
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This Shell location seems to have a mixed experience. On one hand, some customers have praised the cleanliness of the bathroom, friendly staff, and good food options. Others have mentioned that the staff is generally pleasant and helpful, such as the employee named Rodger who went out of his way to assist a customer in need. However, the overall experience is marred by numerous complaints about poor customer service, including rudeness, hostility, and discriminatory behavior. Several customers have reported being denied access to the restroom, and some have even been yelled at or stared at by the owner. Additionally, there have been issues with broken pumps, malfunctioning payment systems, and inconsistent hours of operation. The rebranding of this location from Shell to Burt's has also led to confusion among customers, with some reporting that the station no longer accepts Shell rewards or offers top-tier gas. Overall, this location seems to be struggling with inconsistent service and a general lack of attention to customer needs.
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