Tampa Bay
Sheldon-Palmes Insurance
62.40
62.40
Overview
Sheldon Palmes Insurance & Brice Insurance are locally owned and operated independent insurance agencies providing personal and business insurance solutions throughout Florida.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
Pricing
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The location seems to offer a wide range of insurance services, including motorcycle, life, home, and health insurance. The description suggests that the agencies are locally owned and operated, which might indicate a more personalized approach to customer service. The website link is provided, making it easy for potential customers to find and learn more about the agencies.Unfortunately, there were several complaints from clients, including one instance of the company being unable to answer the phone or return calls in a timely manner, and another situation where a policy was created without a signed and executed contract. Another client reported difficulties in resolving a claim, stating that the adjusters were unresponsive and provided lowball offers.However, there were also positive comments from clients who praised the agencies' ability to find the best possible prices and the staff's care and professionalism.It's worth noting that the agencies' working hours seem to be standard and convenient, with consistent hours from Monday to Friday.One concern is the response time to customer inquiries and the handling of claims, as evidenced by multiple negative reviews. It's essential for any business to prioritize timely and professional communication with clients, particularly in situations involving insurance claims.Given the mixed feedback, it's unclear whether the agencies have addressed these issues or have taken steps to improve their customer service and claim handling processes.
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