Tampa Bay
Shawn Flinders Guild Mortgage
5.53
5.53
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Photos & videos
Submit a review
Quality
Overall
Pricing
Innovativeness
Submit a review
The location at Building 12189, W Linebaugh Ave Avenue, Tampa City, is a financial services provider specializing in mortgage loans and serving clients in the surrounding area. The overall impression is positive, with most clients praising the quality of service they received. Shawn Flinders, a licensed lender, and his team have built a strong reputation for being professional, knowledgeable, and responsive to client needs. They have a good understanding of the loan process, which helps to alleviate stress and uncertainty for clients.The working hours are standard, Monday through Friday from 8:00 AM to 5:00 PM, with extended hours on Saturday from 9:00 AM to 2:00 PM. The physical location is wheelchair accessible, with a designated parking lot and entrance for easy access.One of the main issues is with responsiveness and communication, particularly in the case of a client who felt that Shawn failed to follow through on promised updates and communication. There have been instances where clients have not received timely responses or updates, which can be frustrating and lead to feelings of uncertainty and mistrust.Overall, the location has a good rating, with most clients praising the quality of service and the expertise of Shawn Flinders. However, there is a need for improvement in terms of responsiveness and communication to ensure that clients feel supported and informed throughout the loan process.A client highlighted that Shawn and his team were very knowledgeable, professional, and got things done in a timely manner, making them a great guy to know and work with. Another client praised Shawn's ability to think outside the box and provide excellent communication throughout the entire process.However, one client had a disappointing experience, feeling that Shawn did not follow through on his promises and failed to communicate effectively. This issue highlights the need for improved communication and responsiveness to ensure that all clients feel supported and informed throughout the loan process.The physical location is easily accessible, with a designated parking lot and entrance for wheelchairs. The working hours are standard, allowing clients to plan their visits accordingly. However, there is a need for more flexible working hours or extended services to cater to clients who may have non-traditional schedules or need more assistance outside of regular business hours.Overall, the location has a strong reputation for quality service and expertise, but there is a need for improvement in terms of responsiveness and communication to ensure that all clients receive the level of support they need.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS