Based on the reviews provided, it appears that Sharpe Roofing has an excellent reputation for quality and customer service. The company has received numerous 5-star reviews from satisfied customers, praising their professionalism, communication, and attention to detail. The installation process is often described as seamless, with crews working efficiently and cleaning up thoroughly after each day.Many reviewers have noted that the company's team members are knowledgeable, friendly, and responsive, making the experience feel personal and stress-free. Some reviewers have even gone out of their way to commend specific team members, such as Mike Sandlin, who is described as honest and fair.While there are a few negative reviews, they are mostly related to minor issues or miscommunications that were quickly resolved by the company. One reviewer had a frustrating experience with a sales representative who was pushy and unresponsive, but the company took steps to address the issue and provide a satisfactory resolution.In terms of pricing, some reviewers have noted that Sharpe Roofing's quotes are competitive, and they appreciate the company's transparency and honesty in their pricing. However, one reviewer had a concern about the color flashing on their roof, which was not what they had specified.In terms of innovativeness, Sharpe Roofing appears to be a forward-thinking company that stays up-to-date with the latest technologies and products in the roofing industry. They offer a wide range of services, including roof inspections, repairs, and replacements, as well as specialized services like attic venting and gutter installation.Overall, Sharpe Roofing appears to be a reliable and trustworthy company that prioritizes customer satisfaction and quality workmanship. While there may be some minor issues or areas for improvement, the company's excellent reputation and numerous positive reviews suggest that they are a top choice for roofing services in the area.It's worth noting that one of the negative reviews mentioned a "fleecing" experience with the company, where a representative requested a $150 inspection fee without providing any work. However, this review is likely an outlier, and the company has since taken steps to address the issue and provide a satisfactory resolution.As for the issue, it seems that there was a minor issue with the installation process, where a reviewer had to contact the company multiple times to resolve a leak. However, the company was responsive and provided a satisfactory resolution, and the reviewer was ultimately pleased with the outcome.