The location of Chase Home Lending Advisor at Building 4625, Gulf Blvd Boulevard, St Pete Beach City, has a mediocre overall rating. The quality of service provided by Shannon Johnston is particularly concerning, with multiple clients expressing frustration with their lack of knowledge on first-time home buyer programs and poor communication. Clients have reported feeling like numbers rather than being treated as individuals, with ignored calls and texts, missed deadlines, and a general lack of urgency and accountability. The only positive aspect is the pricing, which seems to be a highlight of the service. However, the overall experience seems to be marred by a focus on volume rather than helping clients. The location is wheelchair accessible, but this does not seem to make up for the poor service. It's worth noting that clients have expressed a clear preference to go elsewhere, indicating a strong negative sentiment towards the location.