Shane Tractor Service, Inc. is a masonry contractor with a variety of services, including demolition, construction, excavation, and more. Their location is wheelchair accessible, making it convenient for customers with mobility issues. The business is open from 7am to 7pm, Monday through Friday, but is closed on weekends.
Overall, customers have had a mixed experience with Shane Tractor Service, Inc. Some have praised their professional and courteous staff, as well as their competitive pricing. One customer even mentioned that they provide excellent service, going above and beyond to meet their customers' needs. However, others have had difficulty getting in touch with the business, with some customers waiting weeks or even months for a response.
While some customers have been satisfied with the quality of work done by Shane Tractor Service, Inc., others have reported issues with communication and follow-through. One customer mentioned that they requested a quote but never received a response, while another customer reported that the business failed to show up for an estimate.
The business has also received praise for its innovativeness, with some customers mentioning that they offer unique and effective solutions to their customers' problems. However, this is not consistent across all customers, with some reporting that the business is too slow to respond or takes too long to complete jobs.
One major issue that has been reported by several customers is the difficulty of getting in touch with the business. This has led to frustration and disappointment for some customers, who feel that the business is not responsive to their needs. However, it's worth noting that the business has also received praise for its excellent customer service, particularly when it comes to getting work done in a timely manner.
Overall, Shane Tractor Service, Inc. seems to be a business with a lot of potential, but it's clear that they need to work on their communication and follow-through to build trust with their customers. With a bit more attention to these areas, they could easily become a top-rated business in their industry.