Tampa Bay
Shake Shack Wesley Chapel
17.02
17.02
Overview
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Features
NFC mobile payments
Groups
Comfort food
Late-night food
Parking
Alcohol
Wi-Fi
Credit cards
Tourists
Casual
High chairs
Free street parking
Dessert
Wheelchair accessible parking lot
Seating
Dine-in
Wheelchair accessible entrance
Lunch
Good for kids
Solo dining
Free parking lot
Trendy
Takeout
Wheelchair accessible seating
Dinner
Beer
Quick bite
Dinner
Fast service
Kids' menu
Wheelchair accessible restroom
Drive-through
Lunch
College students
Debit cards
Restroom
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Quality
Innovativeness
Pricing
Overall
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The Shake Shack location in Lutz, Florida, has a mix of positive and negative reviews. The main issue that customers have is with the quality of the food, with many reviewers mentioning that it's not up to par with other Shake Shack locations. Some have reported issues with burgers being undercooked, lettuce being old, and sauces being unevenly distributed. However, when the food is prepared correctly, customers rave about the taste and quality of the burgers.The service at this location seems to be a highlight, with many reviewers praising the friendly and attentive staff. Some reviewers have mentioned that the staff is proactive and friendly, which sets a positive tone for the dining experience.Pricing is not a concern for many reviewers, with some even praising the value for the quality of food. However, a few reviewers have mentioned that the prices are on the higher side, especially for burgers.One major issue that stands out is the inconsistent quality of food, which seems to be a recurring theme among reviewers. This suggests that the location may be struggling with maintaining high standards in the kitchen.Overall, while this Shake Shack location has some redeeming qualities, such as friendly service and a decent location, the inconsistent quality of food is a major concern that needs to be addressed.Reviewers have mentioned that the location is clean and well-maintained, which is a plus. However, some have reported issues with the drive-thru service, citing long wait times and inattentive staff.Some reviewers have also mentioned that the location is overpriced, especially for the quality of food. However, others have praised the value for the quality of food.One reviewer even reported finding a rodent's toe in their burger, which is a serious health concern that needs to be addressed by the location.
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