Tampa Bay
Shagri-La Pet Resort
30.69
30.69
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The location has a high overall rating from the community, indicating a good experience for most customers. The quality of the services and facilities seems to be very good, with many customers mentioning that their pets were happy and well-cared for. The pricing is also considered reasonable by many customers. However, there is a notable concern about the treatment of pets with food aggression, as one customer was not given a private area for meal times as requested, despite being assured it would be possible.There are several amenities and features that make the location stand out, such as the inground dog pool, grass play areas, and climate control in the sleeping areas. The staff is generally friendly and caring, with many customers mentioning that they were treated like family members. The location is also convenient, with a wheelchair-accessible entrance and parking lot.However, there have been some issues with customer service, particularly with the previous owner. Some customers have reported being treated rudely or dismissively, which may have contributed to some of the negative reviews. Additionally, there have been some concerns about the cleanliness and safety of the facilities, particularly in the past.Overall, the location seems to have made significant improvements since the previous owner, and many customers are very satisfied with the services and facilities. However, there are still some concerns about customer service and safety that need to be addressed.
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