The business has a welcoming atmosphere with a nice waiting area, making it comfortable for clients. The work quality is impressive, with attention to detail and a strong focus on customer satisfaction. Eric, the owner, is knowledgeable and professional, providing excellent customer service and ensuring that clients are happy with the results. He is flexible and willing to work with clients to accommodate their needs and schedules. The prices are competitive, and the quality of the work is well worth the cost. However, some clients have reported that the business can be busy, and it may take some time to get an appointment. One client reported a negative experience due to miscommunication and a perceived lack of urgency in addressing the issue. However, the owner responded promptly and apologized for the inconvenience. Overall, the business has a strong reputation for quality work, excellent customer service, and competitive pricing.