The business has generally received positive reviews, but there are some areas of concern. The overall quality of the apartments and amenities is good, but there are some issues with cleanliness and maintenance. The pricing is competitive, but some residents have felt that the additional fees for services such as trash valet and parcel lockers are excessive. The business has shown some innovativeness in its approach to resident services, but there are some areas where it could improve.Some residents have praised the staff, particularly Latisha, who has been described as friendly, professional, and helpful. However, some residents have had negative experiences with the leasing office and management, citing issues with communication, maintenance, and customer service.One resident reported that the business has a history of chronic flooding and maintenance issues, which is a major concern for any resident. Another resident reported that the business has a policy of mandatory fees for services that are not always provided as promised.On the other hand, some residents have praised the business for its efforts to provide a sense of community and hosting events. The business also has a good location, with a lake view and nearby amenities.Overall, the business has both strengths and weaknesses, and it is essential to weigh these factors when considering whether or not to rent here.