This mortgage lending company has a strong reputation for providing exceptional service and competitive financing options. Their knowledgeable staff, including Seth Stern, are highly responsive to client needs and make the process smooth and stress-free. Clients praise the company's efficiency, professionalism, and transparency, citing their ability to navigate complex mortgage transactions with ease. The company's commitment to customer satisfaction is evident in their willingness to go above and beyond to meet client expectations. Although there are no significant complaints, some clients have mentioned feeling slightly unprepared for the home buying process initially. Overall, Waterstone Mortgage has built a loyal client base and is highly recommended for individuals seeking a reliable mortgage lending solution.