This business is highly regarded by customers, with a rating of 4.9. They have a long list of satisfied clients who have praised Seth Bleakley's professionalism, knowledge, and communication skills. Many have appreciated his ability to explain the process clearly and make the mortgage experience smooth and stress-free. Customers have noted that he is always available to answer questions and provide support throughout the process.The business has a strong team, with professionals who communicate well and keep clients informed about the status of their loan. Customers have appreciated Seth's adaptability and willingness to work with them to find the best loan options.However, one customer had a negative experience with Seth during a refinancing process. They felt that Seth was unprofessional and unhelpful when complications arose, and that he provided bad advice that caused them a lot of stress and frustration. This customer would not recommend Seth or CrossCountry Mortgage to others.Overall, this business seems to be reliable and trustworthy, with a strong team and a good reputation. However, it's worth noting that there is always room for improvement, and that some customers may have a less-than-ideal experience.