Tampa Bay
SERVPRO of West Pasco
20.63
20.63
Overview
Need help with cleanup, restoration, or repairs? Call SERVPRO of Jersey City North, The Heights today for 24/7 emergency and specialty services.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Identifies as women-owned
Identifies as women-owned
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Quality
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Overall
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The business is located in a suitable area with all the necessary services provided. The staff seems to be professional and courteous, which is great for customers. However, there are some issues that might have occurred due to inadequate communication. A customer was asked to provide a blank check without a prior estimate or contract, which is not the standard practice for any business. Another customer experienced a long delay in getting an estimate after submitting the mold test results. Additionally, a customer had a pipe break and had to wait for the team to arrive and fix the issue. Although the staff was professional, the delay in response time was concerning. Overall, the business seems to be doing a good job, but there are some areas that need improvement.
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