Tampa Bay
SERVPRO of Punta Gorda
79.77
79.77
Overview
Need help with cleanup, restoration, or repairs? Call SERVPRO of Jersey City North, The Heights today for 24/7 emergency and specialty services.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Quality
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This business is always ready to help with various restoration and cleaning services. The team is polite and professional, and provides excellent communication. They are punctual and respond quickly to emergency situations. The work ethic of the staff is of superior quality, and they go above and beyond to ensure the customer is satisfied with the services provided. However, one area that requires improvement is the staff's initial response. In one case, a customer felt that the representative who called to set up the appointment was rude and demanded a 50% down payment without providing an accurate estimate. This may be an isolated incident, but it highlights the importance of professional communication and transparency in customer service.The business provides a wide range of services, including water damage restoration, fire damage cleanup, and mold remediation. They have a team of experienced professionals who are knowledgeable in their field and can provide accurate information to customers. The staff is also very responsive and can be reached 24/7 for emergency situations.The business has a great reputation, with most customers giving them a 5-star review. The customers praise the professionalism, quality, and value of the services provided. Some customers even mention specific staff members who went above and beyond to provide excellent service.Overall, this business is a great choice for anyone in need of restoration and cleaning services. However, they should focus on improving their initial communication and transparency to avoid any misunderstandings with customers.
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