Tampa Bay
Serving Children and Reaching Families, LLC
72.82
72.82
Overview
A comprehensive behavioral health and substance abuse community-based service provider.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
Pricing
Innovativeness
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This location has been helpful for many families, offering a comprehensive behavioral health and substance abuse community-based service provider. With the support of dedicated therapists, such as Errol Morrison and Gabby, patients have reported positive results and improvements in their mental health. The staff is described as understanding, patient, and supportive, creating a comfortable environment for individuals to open up and share their concerns. Some reviewers have mentioned the importance of reminders and follow-up calls to ensure continuity of care, highlighting the need for better communication and organization within the company.However, some reviewers have expressed frustration with the lack of timely responses, missed appointments, and unprofessional conduct. They have also mentioned issues with continuity of care, feeling that they were left without support when their therapists left or were unavailable. These concerns have been acknowledged by the company, which has taken steps to address them and improve their services.Unfortunately, there have been instances of unprofessional behavior, such as sending discharge letters without explanation or failing to provide necessary medication. In these situations, the company has apologized and taken steps to resolve the issues, but it's clear that they have not always met their own standards.Overall, this location has the potential to provide valuable support and care to those in need, but it's essential for them to address their communication and organizational issues to better serve their patients. As it stands, their services are a mixed bag, and it's crucial for potential clients to weigh the pros and cons before deciding whether to seek help here.
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