This location is a utility company, information service, and community organization that provides support to people with disabilities. The building is easily accessible for people with wheelchairs, with a parking lot and entrance that can accommodate them. The company works with Services & Advocacy Plus, a well-known organization in the community.The working hours are standard, with the location open from Monday to Friday, but closed on weekends. The customer service can be a bit unprofessional at times, with one reviewer mentioning a rude employee who didn't take the time to listen to their concerns. However, other reviewers have had positive experiences with the staff, particularly with Madelyn Ortiz, who has been helpful and compassionate in supporting clients with special needs.The location has a good rating from third-party sources, with a score of 4.0. Overall, this location seems to be a valuable resource for the community, but there may be some areas for improvement in terms of customer service.One area that stands out is the need for more transparency and professionalism in customer interactions.