Tampa Bay
Service - Gettel Acura
50.48
50.48
Overview
Welcome to Gettel Acura, your local Acura dealership in Sarasota, FL, near those from Bradenton, Clearwater and Tampa.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Oil change
Mechanic
Photos & videos
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Quality
Pricing
Overall
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Gettel Acura has a good reputation in the area, with most clients praising the high quality of service provided by the team. The service advisors, such as Kimber, are knowledgeable, friendly, and attentive to the needs of their clients. The team is able to diagnose and repair issues promptly, and the quality of work is consistently high.
However, some clients have experienced issues with pricing, with some feeling that the costs are too high. Additionally, there have been instances where clients have felt pressured to purchase additional services or products that they did not need.
The service center is well-equipped and staffed with experienced technicians, and the waiting area is comfortable and well-appointed. The team is generally responsive to client needs and concerns, and they make an effort to communicate clearly and transparently about the work being done on their vehicles.
While some clients have had issues with loaner vehicles being unavailable or having to wait for an extended period of time, the team has made efforts to address these concerns and provide more reliable loaner options in the future.
One issue that stands out is the 3% credit card processing fee, which some clients have found to be inconvenient and frustrating. The team has acknowledged this concern and has discussed possible alternatives with clients.
Overall, Gettel Acura is a solid choice for clients looking for high-quality service and reliable repairs. However, they may want to consider alternative payment options and be mindful of the additional costs associated with some services.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
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