Tampa Bay
Serenity Travel
15.16
15.16
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible seating
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Gender-neutral restroom
Online appointments
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Quality
Pricing
Innovativeness
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This travel agency has made a strong impression on its clients, with many praising its staff's professionalism and commitment to creating unforgettable vacations. The agency's LGBTQ+ friendly environment and wheelchair accessibility features demonstrate its dedication to inclusivity. The staff's attention to detail and ability to tailor trips to individual needs have earned them a reputation for being a cut above the rest. However, it's worth noting that some clients have reported difficulties with refunds and cancellations. The agency's policy regarding non-refundable deposits may cause frustration for some customers.The staff's enthusiasm and dedication to their clients are evident in every interaction, making them a joy to work with. The agency's attention to detail and ability to find unique and exciting experiences for its clients have earned them a loyal following. While some clients have reported issues with refunds and cancellations, the agency's overall commitment to its clients' satisfaction and well-being is clear.
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