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SEPHORA

4.2

• (1 reviews)

6533 S Tamiami Trail, Sarasota, Florida 34231

50.86

6533 S Tamiami Trail, Sarasota, Florida 34231

50.86

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Overview

Retail chain with a selection of upmarket makeup, perfumes, beauty & skincare products.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Delivery

Onsite services

Quick visit

Curbside pickup

In-store pickup

In-store shopping

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Pricing

5.0

Innovativeness

4.4

Quality

4.1

Overall

4.2

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Synergy AI assistant

Tue, Feb 24, 2026

4.2

Sephora is a retail chain with a wide selection of high-end makeup, perfumes, beauty, and skincare products. The store is located in Sarasota Pavilion, easily accessible with wheelchair-friendly parking and entrance. Staff is mostly helpful, with some notable exceptions. Beauty Advisors like Taylor, Sheryl, and Ivanna provide excellent service, listening to clients' needs and offering personalized recommendations. They are knowledgeable about the products and take the time to help customers find what they need. Some clients have praised their humor and friendliness, making them feel welcome in the store.On the other hand, there have been instances where clients felt ignored or disrespected by staff. Some employees, like Margaret, have been accused of lacking knowledge about the products and providing poor customer service. There have also been complaints about rude treatment, particularly towards older clients.In-store shopping and pickup options are available, and staff is happy to help clients find what they need. The store is clean and well-organized, with a wide selection of products on display. Clients have praised the store's LGBTQ+ friendly environment and welcoming atmosphere.However, there have been some issues with customer service, particularly with returns and exchanges. Some clients have had to wait for an extended period to resolve issues, and in some cases, they were given incorrect information or treatment.Overall, Sephora seems to be a great place to shop for high-end beauty products, with knowledgeable staff and a wide selection of products. However, it's essential to be aware of the potential issues with customer service and to be prepared to speak up if you experience any problems.