Tampa
SEPHORA
Overview
Retail chain with a selection of upmarket makeup, perfumes, beauty & skincare products.
Features
NFC mobile payments
Onsite services
Credit cards
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
In-store pickup
Quick visit
LGBTQ+ friendly
Curbside pickup
LGBTQ+ friendly
Debit cards
Delivery
Photos & videos
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Innovativeness
Pricing
Quality
Overall
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This Sephora location in the International Plaza mall in Tampa has a mixed experience. While the store is LGBTQ+ friendly, and offers various payment options, including NFC mobile payments and credit cards, the customer service is a concern. Several customers have reported poor experiences with staff, including being yelled at, ignored, or being treated rudely. Some employees have been praised for their excellent service, such as Andrea, Cesar, and Marissa, but others have been criticized for their poor behavior. The store also has a small and disorganized layout, making it difficult for customers to find products. Additionally, some customers have reported issues with the online ordering and pickup system. However, the store is well-stocked, and customers have praised the selection of high-end brands and products. The staff has also been praised for their knowledge and helpfulness. Overall, the store's poor customer service and layout issues outweigh its strengths, resulting in a mediocre overall experience.
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Hours
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Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Shopping
Cosmetics Stores
Beauty supply store
Cosmetics store
Perfume store
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