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Tampa Bay

Senior Helpers

4.5

• (1 reviews)

11134 Quality Drive, Spring Hill, Florida 34609

30.12

11134 Quality Drive, Spring Hill, Florida 34609

30.12

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Overview

Comprehensive transitional care services in Polk County to ensure smooth recovery and return home after a hospital stay.

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Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.5

1 reviews

Innovativeness

4.7

Pricing

4.8

Quality

4.3

Overall

4.5

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Synergy AI assistant

Tue, Feb 24, 2026

4.5

This location has received very positive feedback from clients and their families. The comprehensive transitional care services they provide have been praised for ensuring smooth recovery and return home after a hospital stay. Many clients have expressed gratitude towards the staff, citing their professionalism, kindness, and ability to accommodate their needs. The staff has also been commended for being attentive, understanding, and compassionate, particularly in cases where clients have specific medical needs or dementia.The company's ability to provide a good fit for clients' needs has been noted, with some clients expressing satisfaction with the consistency and quality of care they receive. However, there are some concerns about the hiring process and the quality of some caregivers. One client had a negative experience with a caregiver who was hired despite having a limp and refusing to walk a short distance, which raises questions about the thoroughness of the hiring process.It's worth noting that the company seems to have a high turnover rate, which can be a concern for clients who may experience changes in their caregivers. Additionally, some clients have expressed disappointment with the communication and response to issues, with one client feeling that they were not taken seriously when they expressed concerns about a caregiver.Despite these concerns, the overall feedback suggests that this location is a reliable and compassionate provider of transitional care services. However, it's essential for clients to carefully review the services and communication processes before choosing this provider.